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Most orders are dispatched within 24 hours and are delivered within 2-3 working days.

This does not apply to all of our products and we will state this on the product description if this is the case.

You may find our size guide here: Size guide

You can track your order by entering your order number on our Order Tracking page.

You may start a refund request here: Request a return

As long as the item is still in its original condition, we accept free return but the product must be unworn and unwashed with all the tags still attached, we don’t accept returns on accessories and things that go against our hygiene regulation.

If you return an item requesting a refund within 28 days of  the item being delivered to us, we’ll give you full refund by way of the original payment method.

We aim to refund you within 14 days of having receiving the retuned item. If you request a refund for an item during the above timeframes but you can’t return it to us for some reason, please get in touch- but any refund will be our discretion. If you have any issues please email us at contact@dioxstar.com